FAQ
What’s a limited edition print?
As the name suggests, only a limited number of prints will be made available for purchase. For example, if a print has a limited run of 20 prints, once those 20 prints have sold, that limited edition will no longer be available to purchase.
Limited edition print of 20 regardless of size: this means that the total run of prints is 20 regardless of size it was printed. For example I can sell 15 prints at 50x50cm and 5 prints at 25x25cm = total run of 20 prints.
The exclusive nature of a limited edition print effectively raises its value and, therefore, its price.
How long does shipping take?
Prints are made on demand and since I contract a third party for the production of the work (a printing company and a transport service) I cannot establish a fixed time.
The estimated production time (delivery time not included) is 10-15 working days.
Do you ship wordwide?
Yes, shipments are made to all countries in the world. Just make sure that the shipping company delivers to your city.
Do you have a return policy?
Limited Edition artworks are FINAL SALE and not eligible for returns.
Do I have to pay taxes if I placed an order outside Europe?
No. I ship via DHL Express with DDP (Delivered Duty Paid).
How is the print shipped?
The print is shipped unframed and packed in a flat cardboard box with protecting wrapping paper and bubble foil.
What happens if my print arrives damaged?
If your product arrives damaged, you must send an email to alefavetto@gmail.com with a photograph of the damage. Then, I will ask you for another photograph with the art print broken in half since, due to the fact that prints are limited editions signed and numbered, for security reasons I must make sure that there is no duplicate copy. Once this photograph is received, I will send you a new copy with the same numbering and with the greatest possible urgency at no additional cost.
I found a piece which is not included in the shop, can you print it?
Most likely, yes! Please reach out at alefavetto@gmail.com and we can talk size and price.
My purchase is a gift, can I request a dedication?
Of course. Please write to alefavetto@gmail.com specifying the order number and the name of the person you want the note to be addressed to.
Is the payment safe?
Yes. You have the option of paying by credit card via PayPal.
More questions?
For additional information, please do not hesitate to contact me.
